Shipping policy

• Cumplimiento y envío

  : Algunos artículos son enviados directamente por nuestros socios logísticos o proveedores externos. Esto significa que el pedido puede salir desde una ubicación distinta a la de nuestra empresa.

• Plazos

  : Los tiempos de procesamiento y entrega pueden variar según el producto y el país de destino.

• Cargos internacionales

  : Para pedidos internacionales, podrían aplicarse aranceles, impuestos de importación o cargos de aduana, que son responsabilidad del cliente salvo que se indique lo contrario.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Australia, Austria, Belgium, Brazil, Canada, Colombia, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, and United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Address accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at susyb429@icloud.com.